You will love WRINKLESSCREAM or we will refund your money.
If you ordered WRINKLESSCREAM and tried it, but saw no difference, we will happily
refund your money. There are certain guidelines to our generous return policy. These
guidelines are listed below:
1. You must request a return within thirty (30) days of your order date.
2. Please note, any and all additional jars, if being returned, must be in an unopened,
un-tampered condition to receive a full refund. If you return your shipment of a
multiple jar order, there will be a $10.00 restocking fee.
3. Please click here to contact us for a Return Merchandise number. Your number
will be issued via email and will be necessary to complete the return and refund.
4. Once you receive a RMA number please package your return and write the return
order number clearly on the package. Please note that we will not be able to offer
a refund on partially returned orders, so make sure that everything is there.
5. Please ship the package to the address provided with your RMA number.
6. Your refund will be issued via the same method that payment was made. If you
paid with your credit card, your refund may not appear until next month's statement.
If you paid by check, your refund will be issued by check.
Note: Due to the generous nature of our policy we do strictly enforce the
following Terms and Conditions:
- The $6.95 shipping charge is non-refundable. In the event that a "free shipping"
item is returned, $6.95 will be deducted from the final credit to cover shipping
- Re-order constitutes satisfaction and voids the guarantee
- All customers must contact customer service before returning their product. Returned
products without a return authorization number will be refused.
- No returns will be accepted if postmarked more than 30 days after the date of your
- We cannot accept packages marked "Return to Sender."